43
4 minutes read
Contents
- Meet the partner
- Understanding the challenge
- The Roundtrip solution
- The results that followed
- Moving forward with Roundtrip
Meet the partner
Ocrim, an Italian mechanical engineering company, specializes in milling machinery and turnkey mill construction. Their teams travel worldwide to visit clients, install machinery, attend trade shows, and support long-term projects that can last months or even years.
For Chiara, who manages these trips every day, efficiency, control, and reliability are essential.
Understanding the challenge
Before Roundtrip, Ocrim managed travel through several different channels — from popular OTAs to travel agencies and direct hotel websites. This approach worked, but it made organizing trips more time-consuming and less centralized.
As travel volumes increased, Chiara wanted a way to bring everything together in one place. She needed:
- A smoother, faster search process
- One platform for bookings and traveler information
- Easier access to past trips
- Clear reporting for expenses and policy tracking
- A setup that her assistant could step into seamlessly
- More competitive corporate rates
She needed a single, intuitive platform that simplified booking, managing, and monitoring every business trip.
The Roundtrip solution
Roundtrip delivered exactly what Chiara was looking for: simplicity, speed, visibility, and human support.
A single, smooth platform
All essential travel services — hotels, rental cars, transfers, and flights — are now accessible in one place.
Fast, intuitive booking
Search time dropped dramatically. Each day, Chiara saw how much quicker it was to find and book the right option.
Competitive corporate rates
Ocrim now saves approximately 10–15% compared to previous booking methods.
Full visibility and control
Roundtrip offered full visibility and control across key areas, including:
- Clear travel history
- Easy monitoring of cost limits
- Strong policy compliance
- Daily visibility through the credit line
- A calendar that keeps every trip organized
The power of grouping services
Combining hotels, transfers, and car rentals into one trip clarified and streamlined complex itineraries.
Exceptional 24/7 support
Roundtrip’s support team and dedicated account manager played a key role in Ocrim’s smooth transition:
- Rapid, precise responses
- Help available even after hours
- No unresolved issues
- Clear communication throughout
- A reliable partner rather than a vendor
This human touch eased internal resistance and made the shift effortless.
Offline support when needed
For major events, such as a 30-room group booking in Turin, the Roundtrip team handled every detail and secured a cost-effective solution for Ocrim.
Roundtrip is designed for corporate travel managers, business travelers, and professionals seeking innovative solutions and practical tips to optimize every journey. To make business travel truly work for your company, it is essential to have a clear travel policy, transparent budget controls, and easy reporting. Roundtrip brings it all together in one platform, helping you stay organised and in control.
The results that followed
Here’s how Roundtrip improved Ocrim’s daily travel operations and enhanced the experience for everyone involved.
Smoother workflows
Chiara and her assistant now manage trips seamlessly thanks to saved searches, trip history, and easy handovers.
More confident, relaxed travelers
Employees feel safer knowing emergency support is available anywhere in the world.
Reliable for long-stay projects
For months-long projects, such as the installation in Salamanca, Mexico, Roundtrip helped manage flexible 15-day booking blocks with easy cancellation.
Stronger cost control
With clear spending limits and a visible credit line, monitoring travel budgets is easier than ever.
Real-time responsiveness
When one of Ocrim’s teams needed a last-minute hotel near Rome airport late at night, Roundtrip resolved everything within minutes — even notifying the property.
Chiara Zovadelli
Travel Manager at Ocrim
“It’s an intuitive, comprehensive platform that lets you organize a business trip simply and quickly, saving both time and money. It’s not just a platform but a real work companion, with people — from the account manager to the support team — ready to help at every stage of the job.”
Moving forward with Roundtrip
For Chiara, Roundtrip is “a real work companion” — intuitive, efficient, and supported by people who care. Roundtrip helped Ocrim move from a fragmented, time-consuming travel process to a smooth, unified, and stress-free experience. With competitive rates, intuitive tools, 24/7 support, and simplified itinerary management, Ocrim now travels confidently — saving both time and money.
