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4 minutes read
Contents
- Meet the partner
- Understanding the challenge
- The Roundtrip solution
- The results that followed
- Looking ahead together
- Moving forward with Roundtrip
Meet the partner
Expo Event Consulting is a professional business events and exhibition services company headquartered in the United Arab Emirates. The company specializes in organizing participation in international exhibitions, conferences, forums, and corporate events, providing end-to-end support — from concept and content development to on-site execution.
With active projects across the Middle East and Asia, Expo Event Consulting manages frequent international travel for internal teams working on exhibitions, stands, and event delivery.
Understanding the challenge
When a company manages business travel across multiple regions simultaneously, complexity becomes unavoidable. Teams travel to different countries, events, and venues simultaneously — each with its own routes, accommodation options, booking conditions, and operational risks.
In this context, selecting the right flights and hotels across diverse markets, managing payments, handling cancellations, and maintaining visibility across all trips becomes increasingly demanding. As travel volumes grow and geography expands, even routine bookings can turn into time-consuming tasks without the right system in place.
For Expo Event Consulting, the main objective was to master this complexity by:
- Centralizing bookings in one reliable platform.
- Reducing the time spent on manual coordination.
- Ensuring immediate access to invoices and closing documents.
- Minimizing risks related to cancellations, payments, and last-minute changes.
- Working with a trusted partner that provides responsive, human support.
Without a dependable solution, international travel planning became too risky — leading the company to pause trips while searching for a better approach.
The Roundtrip solution
After onboarding with Roundtrip, Expo Event Consulting consolidated business travel management into a single platform.
The impact was immediate.
Faster, simpler bookings
Natalia personally confirmed that booking hotels, flights, and transfers became significantly faster. Familiar destinations could be managed efficiently, without repeating the same manual steps.
Full visibility and control
Roundtrip’s intuitive interface provides a clear overview of all trips — who is traveling, where, when, and what has already been paid for. This day-by-day visibility reduced stress and eliminated the risk of overlooked details.
Immediate documentation
Invoices and closing documents are available instantly, removing one of the most time-consuming pain points Natalia previously faced.
Reliable human support
Roundtrip’s support and account management teams respond quickly. From urgent flight rebooking to hotel coordination during exhibitions, every request is handled promptly.
One memorable example involved an international exhibition trip where a hotel issue was resolved within a couple of hours through direct coordination — a small detail that made a significant difference for travelers on tight schedules.
The results that followed
With Roundtrip in place, Expo Event Consulting achieved measurable and practical improvements:
- Booking speed increased by 3–5 times.
- Manual coordination and follow-ups were significantly reduced.
- Stress levels dropped thanks to clear visibility and control.
- Business travel resumed confidently, even in complex conditions.
- Teams travel smoothly, allowing them to focus fully on event delivery.
- Accurate travel costs support competitive tenders and project budgeting.
When travel runs smoothly, it stays in the background — exactly where it belongs.
Looking ahead together
Expo Event Consulting views Roundtrip as a long-term partner rather than a short-term solution.
As global travel continues to evolve, the company plans to:
- Continue expanding its use of Roundtrip for international events.
- Explore additional features as they become available.
- Maintain the balance between powerful technology and a human-first approach.
For Natalia, this combination — reliability, speed, and personal support — defines what effective business travel management should look like.
Moving forward with Roundtrip
Roundtrip helped Expo Event Consulting move from fragmented, manual travel planning to a smooth, centralized, and reliable process. With faster bookings, full visibility, and responsive support, business travel now supports — rather than disrupts — the company’s global operations.
